ScarabeeLast updated: 2026. Indicative standard schedule; specific programs may differ and the terms on your confirmation always apply.
Deposits
A deposit confirms your booking and is generally non-refundable, as it secures supplier reservations on your behalf.
Standard cancellation schedule
For most land programs and dive packages, cancellation charges (as a percentage of the total) are typically:
- More than 30 days before arrival — loss of deposit.
- 30–15 days — up to 50%.
- 14–7 days — up to 75%.
- Less than 7 days or no-show — up to 100%.
Cruises, liveaboards, flights & permits
Nile cruises, liveaboards, flights and special permits usually carry stricter, often non-refundable terms set by the operator. We state these clearly at the time of booking.
Changes
Where possible we will amend rather than cancel a booking; supplier and administration costs may apply.
If we cancel
If we must cancel for operational or safety reasons, we will offer the nearest reasonable alternative or a refund of recoverable amounts.
Force majeure
Where events beyond reasonable control prevent travel, refunds are limited to amounts we can recover from suppliers; we will always try to protect your money and offer alternatives.
Insurance
We strongly recommend travel insurance that covers cancellation, so you are protected if you must cancel for a covered reason.
This is a general standard and not legal advice; your confirmation terms prevail.